Help Center

By creating an account with our store, you'll be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account, and more. That said, if you prefer not to register, you are always welcome to shop as a guest.

Orders are often shipped the same day they're placed (we're speedy), so if you need to make changes to your order, please get in touch as soon as possible after ordering so we can put on the brakes and cancel your order before it's too late

Purchases can be made using Visa, MasterCard, or with your PayPal account.

Of course!

Our current ship-to list includes: United States, Kazakhstan, New Zealand, Japan, Brazil, Ukraine, United Kingdom, Vietnam, Spain, Thailand, Israel, Hong Kong, Australia, France, Germany, Sweden, Norway, Portugal, Canada, Korea, Malaysia, Singapore, Turkey, Austria, Belgium, Switzerland, Denmark, Hungary, Italy, Luxembourg, Netherlands, Poland, Greece, Finland, Ireland, Mexico, Saudi Arabia, Argentina, Chile, Colombia, Uruguay, Malta, Estonia, Latvia, Lithuania, Dubai

Please be aware that all cross-border shipments are subject to inspection and may incur customs duties and taxes according to the laws of your country. These fees are entirely outside of our control, and are the responsibility of the receiver.

Since all orders are shipped from China, all shipments are subject to customs inspection at the border for duties and taxes. If charged, it is the customer's responsibility. Please contact your local customs office for more information.

Any returned mail due to address errors by the customer, the order will be resent only if the new shipping costs have been paid by the customer.  For undeliveries / deliveries to wrong address due to address errors by the customer, LUCKYPADS has no responsibility to send out the order again.